70-272

(70-272) Troubleshoot Desktop Applications

SYNOPSIS • MCDST ^vs
The 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System covers topics such as email accounts, newsgroups, application security, name resolution, and security permissions.

The MCDST exams will not include labs or a practicum, but exams may include various innovative testing technologies to present a more realistic visual representation of the products and skills on which you are being tested so that your exam experience more consistently reflects the types of tasks you might perform on the job.

Beginning with the release of the Microsoft Windows Server™ 2003–related exams, Microsoft requires a minimum passing score of 700 on all exams. The maximum score on the exams will vary depending on the complexity of the skills being measured. There are 50 questions and the exam last 90 minutes.

The cost of this exam is $125 USD. You can take the exam at any Prometric or Pearson VUE.

The topics covered by this exam include:

• Configuring and troubleshooting applications
• Resolving issues related to usability
• Resolving issues related to application customization
• Configuring and troubleshooting connectivity for applications
• Configuring application security
• Configure and troubleshoot Office applications
• Troubleshoot application installation errors
• Configure and troubleshoot e-mail account settings
• Configure and troubleshoot Internet Explorer
• Configure and troubleshoot Outlook Express
• Troubleshoot multi-boot computers
• Interpret application error messages
• Configure and troubleshoot devices
• Import and export data in an Office application
• Manage and troubleshoot security settings
• Configure operating system features
• Troubleshoot name resolution
• Troubleshoot remote access
• Configure and troubleshoot TCP/IP
• Implement and troubleshoot ICF
• Identify virus attacks
• Apply critical updates

For more information:
http://www.microsoft.com/learning/exams/70-272.asp